Shipping policy

 Shipping for U.K mainland

Shipping is already included in price

Please allow 1-2 days for your order to be processed for shipping, excluding weekends and holidays. We aim to fulfil orders as quickly as possible.

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

We will not be able to make changes to your order after it has shipped.

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

If wished we offer same day local delivery if ordered before 11.30am (extra charge will apply see at checkout).

International shipping

DHL : £15 

delivery time: 5-8 working days including processing time

Customers, are responsible for all taxes and duties (including VAT) imposed by your country of residence.

U&Moi  is NOT responsible for any packages held by international customs agencies. Please check with your country's customs office to determine their procedures and any potential charges.